From intake to invoice — digitally

Servisly replaces paper VHC sheets with a customer-approved digital workflow. Here's exactly how it fits into your garage day.

01
Reception / Admin

Create a job card

When a vehicle comes in, open Servisly and create a job card. Add the customer name, vehicle reg, and a brief note about why the car is in. The reg is automatically uppercased — no data-entry fuss.

  • Customer details in one place — no duplicating across systems
  • Assign to a specific technician or inspector
  • All jobs visible to the whole team in real time
New job card form showing customer name, vehicle registration and notes fields
02
Technician / Inspector

Inspect the vehicle

The technician works through the vehicle and adds items directly in Servisly. Each item gets a status (Urgent, Advisory, or OK), a price, and optionally a photo or note. No paper VHC sheet needed.

  • Add items as you inspect — phone or tablet, from the workshop floor
  • Snap photos straight from the job card
  • Price each item as you go, inc or exc VAT
Inspection job card showing items list with severity badges and add item form
03
Reception / Admin

Send for customer approval

Once inspection is done, hit Send. The customer gets a link by email or text. They tap Approve or Decline against each item — no app, no account, no friction.

  • Customer sees photos, notes, and prices side by side
  • Approve or decline each item individually
  • Their decision is recorded with a timestamp
Customer approval page showing inspection items with Approve and Decline buttons
04
Technician

Crack on with approved work

Approved items are flagged clearly in the job card. The technician knows exactly what's authorised — no phone calls back to the customer mid-job, no second-guessing.

  • Clear view of approved vs. declined items
  • No miscommunication between reception and workshop
  • Every approval is on record if a dispute ever arises
In-app customer messages thread showing back-and-forth between garage and customer
05
Reception / Admin

Complete and invoice

Mark the job complete. The invoice pulls from the approved items automatically — no re-keying, no missed lines. Customer gets their car back, you get paid faster.

  • VAT breakdown calculated automatically
  • Full audit trail from inspection to invoice
  • Job history stored against the customer and vehicle
Revenue bar chart showing completed job value growing week on week

Works for everyone in your garage

Whether you're a one-man operation or a team with dedicated reception — Servisly fits.

Owner-mechanic

Running everything yourself? Servisly reduces the time you spend on the phone chasing approvals. Set up a job, send the report, and get back under the car while the customer decides.

Reception & admin

Servisly is your control centre. Create jobs, assign work, message customers, and track every job through from booking to invoice — all from a browser, no installation.

See it for yourself

Start free — send your first inspection report today. No card, no contract.