Privacy Policy
Last updated: June 2025
Who we are
This website (servisly.co.uk) is operated by Robtic Ltd, trading as Servisly.
Robtic Ltd is the data controller for personal data collected through this website.
Robtic Ltd (trading as Servisly)
Company number: 13039421
VAT number: GB393345183
Registered address: 25 Broadway Circle, Blyth, Northumberland, NE24 2PH
Contact: hello@servisly.co.uk
What data we collect
We collect the following types of personal data through this website:
Analytics data (with your consent)
If you accept our cookie banner, we use Google Analytics 4 to collect anonymised data about how visitors use this website. This includes pages visited, time spent, browser type, device type, and approximate location (country/region level). IP addresses are anonymised before storage.
Contact enquiries
If you contact us by email at hello@servisly.co.uk, we collect your name, email address, and the contents of your message in order to respond to your enquiry.
Servisly app (servisly.app)
If you sign up for the Servisly application at servisly.app, a separate privacy notice applies to the data processed within the app, including garage and customer data. Please refer to the in-app privacy notice for full details.
Legal basis for processing
Analytics cookies — Consent (UK GDPR Article 6(1)(a)). We only set analytics cookies after you actively accept via our cookie banner. You can withdraw consent at any time by clearing your browser localStorage for this site.
Contact enquiries — Legitimate interests (UK GDPR Article 6(1)(f)). We process your contact details to respond to your enquiry. It is in our legitimate interest to respond to people who contact us.
How we use your data
- To understand how visitors use this website and improve it (analytics)
- To respond to enquiries sent to hello@servisly.co.uk
- To comply with legal obligations where required
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Third parties
Google Analytics (Google LLC) — We use Google Analytics 4 to collect anonymised website usage data. Google processes this data in accordance with their Privacy Policy. Data may be transferred to the United States under Google's standard contractual clauses.
Vercel Inc. — This website is hosted on Vercel. Vercel may process server access logs including IP addresses as part of normal hosting operations. See Vercel's Privacy Policy.
How long we keep your data
- Analytics data — retained by Google Analytics for 14 months (our configured retention period), after which it is automatically deleted.
- Contact enquiries — we retain email correspondence for up to 2 years, then delete it.
Your rights
Under UK GDPR, you have the following rights:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — ask us to correct inaccurate data
- Right to erasure — ask us to delete your personal data
- Right to restrict processing — ask us to limit how we use your data
- Right to object — object to processing based on legitimate interests
- Right to withdraw consent — withdraw consent for analytics cookies at any time
To exercise any of these rights, contact us at hello@servisly.co.uk. We will respond within 30 days.
Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK's data protection authority:
Changes to this policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date at the top. We encourage you to review this page periodically.
Contact
For any questions about this privacy policy or how we handle your data, contact us at hello@servisly.co.uk.